TERMS AND CONDITIONS
OVERVIEW
This website is operated by The Hemp Cream. Throughout the site, the terms “we”, “us” and “our” refer to The Hemp Cream. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”).
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree to these Terms, you may not access the website or use our services.
We reserve the right to update or change these Terms at any time. Continued use of the website constitutes acceptance of any changes.
1. ONLINE STORE TERMS
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
You agree not to use our products or services for any unlawful or unauthorised purpose or to violate any applicable laws of South Africa.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You agree not to reproduce, duplicate, copy, sell or exploit any part of the website or services without written permission from us.
3. ACCURACY OF INFORMATION
We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.
Use of any information on this site is at your own risk.
4. PRODUCTS AND SERVICES
Products may be available exclusively online and may have limited quantities.
We make every effort to display product images and descriptions accurately, but we cannot guarantee exact colour or appearance due to device differences.
We reserve the right to:
Limit quantities of any products
Refuse or cancel orders
Discontinue products at any time
5. PRICING AND AVAILABILITY
All prices are subject to change without notice.
We reserve the right to modify or discontinue products or services without prior notice.
6. ORDERS AND BILLING INFORMATION
We may refuse or cancel any order at our discretion.
You agree to provide accurate, complete, and current information for all purchases.
7. RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy, which is available on our website.
8. THIRD-PARTY SERVICES
We may provide access to third-party tools or links. We are not responsible for the content, policies, or practices of third-party websites or services.
9. USER COMMENTS AND SUBMISSIONS
By submitting content (comments, feedback, suggestions), you grant us the right to use, edit, and publish such content without restriction.
You agree not to post unlawful, abusive, or harmful content.
10. PERSONAL INFORMATION
Your personal information is handled in accordance with our Privacy Policy and applicable South African data protection laws (POPIA).
11. ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
12. PROHIBITED USES
You may not use the website:
For unlawful purposes
To infringe on intellectual property rights
To distribute harmful or malicious code
To collect personal information unlawfully
We reserve the right to terminate access for violations.
13. DISCLAIMER OF WARRANTIES
The website and all products and services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by South African law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
15. INDEMNIFICATION
You agree to indemnify and hold harmless The Hemp Cream from any claims arising from your breach of these Terms or misuse of the website.
16. TERMINATION
We may terminate or suspend access to our services at any time without notice if you violate these Terms.
17. GOVERNING LAW
These Terms are governed by the laws of South Africa.
18. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
19. CONTACT INFORMATION
For any questions regarding the above terms and conditions, please contact us:
The Hemp Cream
Email: melissa@thehempcream.com
Phone: +27 (0) 83 678 8819
Address: 13th Street, Sandton, 2196
